New Horizon’s Richard Govinda deserves a huge congratulations! The 2021 Instructor Excellence Award recognizes CCSIs who have demonstrated excellence in training and maintained high customer satisfaction throughout 2020. CCSIs must have a minimum of 4.8 customer satisfaction rating, and they must also have received the minimum number evaluations in each technology area to be eligible for this award. Based on the average number of responses for each technology, the minimum number of evaluations will vary.
The Cisco 2021 Distinguished Instruction Award recognizes the most influential CCSIs. They provide the highest quality training experience, and demonstrate the best overall instructor performance across multiple Cisco technologies. This is measured by the customer satisfaction survey that was conducted throughout 2020. Their dedication, effort and commitment to Cisco are unmatched.
Richard is a valued member of our team and delivers high quality training every day.